Phase 2 · operations
ORION
Client Onboarding
I onboard your new customers their first 90 days. I cut early churn invisibly.
whatsapp
email
Skills
What ORION does for you
Personalized welcome flow
Different paths by industry and plan.
Milestone check-ins
Days 7, 30, 60, 90. If they stall, I alert you.
Human escalation if churn risk
I spot early signals (non-usage, frustration) and alert you.
Without ORION
- 18-25% early churn
With ORION
- 8-12% early churn
Use cases
Real use cases
B2B SaaS
New customer. ORION guides to first 'aha moment' in under 7 days.
Setup
How to activate
1
Define success milestones
What signals show the customer is activated.
Integrations
WhatsApp Business
Email
CRM
FAQ
Questions about ORION
Available in
ORION is included in these tiers
Starter
€49/mo
Growth
€199/mo
Pro
€499/mo
Enterprise
Custom
Works with ORION
SOFIA
24/7 Customer Support
“I answer WhatsApp and calls 24/7, solve issues, and escalate the real ones.”
MARCO
Confirmations & Reminders
“I confirm every appointment Lena books, send reminders, and cut no-shows by up to 60%.”
NEXUS
Customer Service Manager
“I supervise SOFIA and support agents. KPIs: CSAT, NPS, first-response time.”