On request · operations
ORION
Client Onboarding
I onboard your new customers through their first 90 days and flag early churn risk in time.
whatsapp
email
Skills
What ORION does for you
Personalized welcome flow
Different paths by industry and plan.
Milestone check-ins
Days 7, 30, 60, 90. If they stall, I alert you.
Human escalation if churn risk
I spot early signals (non-usage, frustration) and alert you.
Without ORION
- New customers left alone after signing
With ORION
- Every new customer checked in on at key milestones
Use cases
Example use cases
B2B SaaS
New customer. ORION guides them to their first 'aha moment'.
Setup
How to activate
1
Define success milestones
What signals show the customer is activated.
Integrations
WhatsApp Business
Email
CRM
FAQ
Questions about ORION
Available in
ORION is included in these tiers
Starter
€49/mo
Not included
Growth
€199/mo
Not included
Pro
€499/mo
Not included
Enterprise
Custom
Works with ORION
SOFIA
24/7 Customer Support
“I answer WhatsApp and calls 24/7, solve issues, and escalate the real ones.”
MARCO
Confirmations & Reminders
“I confirm every appointment Lena books, send reminders, and rebook anyone who can't make it.”
NEXUS
Customer Service Manager
“I supervise SOFIA and support agents. KPIs: CSAT, NPS, first-response time.”